Shipping Terms and Conditions

Free U.S. Standard Shipping for Gems and Gemology and Instrument Orders

  • Offer applies to Gems & Gemology items and Instrument orders placed on the GIA Store with a shipping destination within the United States of America (50 states and Puerto Rico) only. Customers placing orders outside of the United States will be responsible for shipping charges.
  • This offer does not apply to Education enrollments, Laboratory services, orders for non-U.S. delivery locations, orders for U.S. Territories (except Puerto Rico), or any orders not placed through the GIA Store.
  • Offer not valid on return shipments or prior purchases. Customer is responsible for any return shipping charges or custom fees that may apply on all returned or refused shipments. If return shipping costs for a refused order are greater than the amount of the order, a refund may not be given.
  • Offer is limited to stock on hand, is nontransferable, and is not redeemable for cash.
  • Offer limited to standard shipping to U.S. addresses only. Expedited shipping not included.
  • GIA reserves the right to make changes to these terms and conditions at its discretion.

Free Global Standard Shipping for Retailer Support Program Orders

  • Offer applies to orders for Retailer Support materials placed on the GIA Store only.
  • This offer does not apply to Education enrollments, Laboratory services, Gems & Gemology items, instrument orders, or any orders not placed through the GIA Store.
  • Offer applies only to shipping charges, not to custom or duty fees due upon arrival into individual countries. Custom or duty fees must be paid by the customer. Refusal to pay custom or duty fees will result in the customer being charged any return shipping costs or surcharges. If return shipping costs for a refused order are greater than the amount of the order, a refund may not be given.
  • Offer not valid on return shipments or prior purchases. Shipping charges for returned or refused orders must be paid by the customer.
  • Offer is limited to stock on hand, is nontransferable, and is not redeemable for cash.
  • Offer limited to standard shipping. Expedited shipping not included.
  • GIA reserves the right to make changes to these terms and conditions at its discretion.