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Order Status
Has my order shipped?
  Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities an item in my order?
  Click the "My Account " link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "My Account " link at the top right hand side of our site to track your order.
I have a problem with my order.
  Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you have an issue with your order (missing parts or item or wrong item delivered), please contact Customer Service at 1.800.421.8161, 1.760.603.4200 or giastoreorders@gia.edu.