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Return Policy
How do I return my product?
  Please contact Customer Service at 1.800.421.8161, 1.760.603.4200 or giastoreorders@gia.edu.
I received the wrong product.
  If you feel that you have received the wrong product, please contact Customer Service at 1.800.421.8161, 1.760.603.4200 or giastoreorders@gia.edu.
What is your return policy?
  Please contact GIAís Customer Service at 1.800.421.8161 or 1.760.603.4200 for a Return Authorization number prior to returning any item. Items returned without a Return Authorization number will be refused.

You may return goods within fifteen days after receipt, along with your purchase invoice. Return insured by UPS, postal service, or freight prepaid to GIA. Returned goods must be complete in original package and in new condition. We reserve the right to apply a restocking charge. Your payment will be promptly refunded or credited to your credit card account. PDF purchases are non-refundable. Refunds for subscriptions are pro-rated based on the number of issues remaining.

Mark your Return Authorization number or your Repair Order number on the address label to:

GIA Customer Support
The Robert Mouawad Campus
5345 Armada Drive, MS #50
Carlsbad, CA 92008